Can't download pictures off Camera. (Is there possibly a corrupt file I should delete or reinstall)?

Brian

I got a brand new camera, all the cables are fine and I've had digital cameras before that work on this computer. But, I can't download pictures off the camera, even with Microsoft's tool.
It's a Nikon Coolpix L14. I also had a Canon Powershot camera that had the same problem. I thought it was just a problem with the Canon, as it just stopped working one day, but now I see it must be a driver issue or something.

I have a Windows XP SP2 computer.

here are some pictures of the problem:
http://i16.photobucket.com/albums/b4/ms3/Nikon%20Coolpix%20L14/L14Connected.jpg
http://i16.photobucket.com/albums/b4/ms3/Nikon%20Coolpix%20L14/interfacenotregistered.jpg
http://i16.photobucket.com/albums/b4/ms3/Nikon%20Coolpix%20L14/cameracantbeopened.jpg
http://i16.photobucket.com/albums/b4/ms3/Nikon%20Coolpix%20L14/universalserialbuscontrollers.jpg

Or, if you prefer, a video:
http://video.google.com/videoplay?docid=1226838047104625946&hl=en

I am stumped.
I don't think it's the memory, because the camera has internal memory, as well as a memory card I've tried.

I also don't think it's a cable. It's brand new, and I treat my equipment with care. Neither camera works; it is unlikely both USB cables went bad.

I installed the camera's software several times after trying different combinations... and I have tried every variation with ports / power / restart, plugging in and powering the camera.

Odd, yes.

Answer
Win XP should be plug and play and using the scanner and camera wizard should be trouble free.
So, I'm a little stumped too.
Did you install the new camera's software?
The third message says the camera cannot be opened. You DID connect it to the computer while it was turned off, and then turned it on once it was connected?
The USB port seems to be ok. Have you tried another port just to make sure?

The easy solution (if you can't rectify the problem) is to just go out and buy a card reader. Your computer will see it as a removable drive and you can easily transfer your images that way.

good luck...

where can I get the driver to downlaod the pics to my comp. for a canon power shot a200?

Ron L W

Answer
The Canon website (http://www.usa.canon.com) has the appropriate software for downloading pictures from any Canon digital camera to any computer. These are free downloads and very easy to find. Click on the downloads link and go from there.
Just a note... Downloading your software directly from your camera to your computer is not any easy or friendly thing in most cases. A flash card reader attached to your computer is a far better way to do this and does not depend on specific camera software. If you have a newer computer, say a year or so old or newer, it may well have a flash card reader built into it that will fit the card from your camera. Most newer computers do have this feature. If your computer does not have this, you can purchase a flash card reader from almost any store which sells either computers or cameras, and they do not cost much. It is a far easier and faster way to upload images into your computer. And as an added bonus puts no additional load or wear on your camera batteries. If you need to purchase a flash card reader, I suggest that you take either your camera or the flash card from your camera with you when you make the purchase and allow the salespeople to make sure you are buying the correct item.
Good luck,

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